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Manxome@sh.itjust.works to Fuck AI@lemmy.world · 2 days ago

Frustrated GP patients hang up as Yorkshire accent baffles AI receptionist

www.theguardian.com

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  • unitedkingdom@feddit.uk
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Frustrated GP patients hang up as Yorkshire accent baffles AI receptionist

www.theguardian.com

Manxome@sh.itjust.works to Fuck AI@lemmy.world · 2 days ago
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  • unitedkingdom@feddit.uk
‘Emma’ the Rotherham chatbot has 17 languages says AI firm – but health watchdog says system struggling with local ‘twangs’

cross-posted from: https://reddthat.com/post/71687229

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  • Blaster M@lemmy.world
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    2 days ago

    Voice recognition? In a lift? In Scotland?

    • gedfromgont@piefed.ca
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      2 days ago

      Ah man, don’t even have to click that link. Eleven! (Sorry, cannot write Scottish…)

  • chickenf622@sh.itjust.works
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    2 days ago

    I try to shortcut those automated systems by cursing a lot that usually triggers a redirect to an actual human.

    • Midnight Wolf@lemmy.world
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      2 days ago

      It seems we are having some difficulty with transferring you to the proper representative. Goodbye!

      • chickenf622@sh.itjust.works
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        2 days ago

        Then I call back and mash 0

        • Midnight Wolf@lemmy.world
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          2 days ago

          Sorry, that is an invalid entry. Let’s try again. Main menu: …

          I’ve had both these situations, and they makes me lust for blood.

  • Jhex@lemmy.world
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    2 days ago

    Speech recognition has always struggled with accents. Compared to peers, my accent is not THAT strong and I still find any speech recog I have tried, an exercise in frustration

  • farmgineer@nord.pub
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    2 days ago

    works on my machine mouth *shrug*

    Japanese voice recognition is always fun for me. It’s generally pretty forgiving, through.

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